Friends and family are often the first source of support in hard times. The Mental Health Foundation notes that friendship matters for mental wellbeing: friends keep us grounded, give us perspective and help with isolation. So how can you be truly helpful when someone close to you is struggling?
Simply be there
You do not have to offer solutions. Often the biggest help is feeling accepted and heard. Stay in regular contact through messages, calls or visits.
How to listen well
- Create a safe space: set time aside with no distractions.
- Let them lead: do not pressure them to share more than they want to.
- Avoid diagnosing: do not assume you already know the cause or what will help.
- Ask open questions: neutral ones like “How are you feeling?” work better than leading statements.
- Reflect back: repeating what you heard shows respect for their feelings even if you do not agree with everything.
Practical help
You can help with household tasks, going to appointments or finding information. Offer to help them reach a health professional, but leave the decision to them.